---
title: Managing Users and Permissions
description: "Estimated reading time: 2 minutes As an **Admin** user, you can manage users and their permissions directly in the Verbolia app. Once you're logged in, go to your master instance and click **Configuration > User Permissions** in the left-hand navigation…"
url: "https://www.verbolia.com/knowledge/managing-users-and-permissions/"
updated: "2026-07-27"
category: General
---

# Managing Users and Permissions

Estimated reading time: 2 minutes

As an **Admin** user, you can manage users and their permissions directly in the Verbolia app.

Once you're logged in, go to your master instance and click **Configuration > User Permissions** in the left-hand navigation pane. This opens the user permissions management screen.

## Roles and permissions

A role can be assigned to a user across all instances at once, or assigned separately so that it differs per instance. **The permissions granted by a role apply only to the instance it's assigned to**.

| Role name | Description |
| --- | --- |
| Admin | Access to all functionality, settings, and configuration  |
| Edit | Full access to all product modules within the app, but not to settings or configuration. |
| Design | Full access to the Vpage theme editor; all other modules are restricted. |
| View | Read-only access to product modules — you can view content but can't make changes. |
| No access | No access to any product modules within a specific instance. |

Roles follow a hierarchy, and the master role sets the *minimum* level of access a user has on every instance. You can raise an individual child instance to a higher role than the master, but you can't drop it below. For example, a user with a master role of **Edit** can't be set to **View** on a specific instance, since View grants less access than Edit. Conversely, a user with a master role of **View** can be upgraded to **Edit** on a specific instance.

## **Inviting new users and setting permissions**

- Click **+ Invite user** to invite a new user.
- Add one or more email addresses, separated by commas, to invite multiple users at once.
- To invite someone external to your organization, mark them by typing an asterisk (*) immediately after their email address.
  - E.g. [jane@externalcompany.com](mailto:jane@externalcompany.com)*
- Set the role for all instances.
  - You can copy this from an existing user to save time.

## Changing permissions for existing users

Once users are invited, you can change their roles at any time. There are several ways to do this:

- Select a different role for a specific instance directly.
- Change the master role, which sets all other instances to the same role.
- Click the three-dots icon and select **Copy permissions from another user**.
- Select one or more users with the checkbox, then set roles for each instance using the panel at the bottom of the page.

## Removing users

To remove a user, set all their access roles to No access.